Shipping Policy: Lucky Luciano’s Smoke Shop
- Order Processing:
- Orders are typically processed within [1] business days after payment confirmation.
- Shipping Methods:
- We offer various shipping options, including standard and expedited services. Shipping costs are calculated after you order is placed.
- Shipping Times:
- Delivery times vary based on your location and the selected shipping method. Estimated delivery times will be provided during checkout.
- International Shipping:
- Lucky Luciano’s Smoke Shop may offer international shipping. International customers are responsible for any customs duties or taxes imposed by their respective countries.
- Order Tracking:
- Once your order has shipped, you will receive a tracking number to monitor the status of your shipment.
- Shipping Delays:
- Unforeseen circumstances, such as weather or carrier delays, may impact delivery times. We are not liable for such delays.
Returns and Exchanges Policy: Lucky Luciano’s Smoke Shop
- Returns Eligibility:
- Returns are accepted within [X] days of receiving your order.
- To be eligible for a return, items must be unused and in their original packaging.
- Return Process:
- Contact our customer service team at [contact email/phone] to initiate the return process.
- You will be provided with instructions on how to return the item.
- Refund or Exchange:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
- Refunds will be issued to the original payment method.
- Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to an error on our part.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.
- Non-Returnable Items:
- Certain items, such as used or opened products, may not be eligible for return. Check the product description for details.
- Contact Information:
- For any questions regarding shipping or returns, please contact us at [contact email/phone].
By making a purchase from Lucky Luciano’s Smoke Shop, you agree to the terms outlined in our Shipping and Returns Policy. If you have any concerns, please review this policy or contact us for clarification.